Leadership Skills: Building Success Through Teamwork

you will learn how to
Develop your teams to maximize their strengths and enhance productivity
Optimize organization and work design for success in service delivery teams
Motivate your team with effective performance measurement
Integrate your role as a leader into your management style
Leverage the complementary skills and styles of your team
Eliminate barriers and chokepoints that block teamwork
Apply a diverse and multilevel approach to minimize communication breakdowns
course benefits
Leaders are under increasing pressure to deliver results and services faster, better and more cost effectively. To ensure success in a service team environment, leaders must inspire others to work together to deliver high-quality results.
In this course, you gain the skills to structure, measure and tune teamwork performance. Through practical workshops, you learn how to become a leader who equips his or her teams with the skills and capabilities to optimize productivity and performance and ensure success.
who should attendThis course is valuable for anyone who aspires to provide authentic leadership. Course 290, “Management Skills,” or previous experience managing teams is helpful.
course workshop
Workshops provide you with practical experience developing your leadership skills to create successful teams.
Workshops include:
-Modeling key behaviors of effective leadership
-Optimizing team processes
-Identifying dimensions of difference
-Managing measures to affect performance
-Applying communication styles in pressure situations
-Adopting process improvements to optimize team success
-Creating measures for productive team results
-Profiling your EI strengths
-Choosing coaching approaches
-Applying your conflict-handling style to minimize team disruption
-Creating your service leadership action plan
course content
INTRODUCTION
Focusing on people: the key to successful leadership
Debunking the charisma requirement
Defining leadership and leadership effectiveness
Linking the behaviors, competencies and responsibilities of successful leaders
STRUCTURING EFFECTIVE WORK DESIGN
Identifying the components of effective teamwork
The power of team-owned ground rules
Optimizing team structure
Designing effective work assignments
Matching task-to-team organization
Selecting the best team design
CHALLENGING LEADERSHIP MYTHS
Managing beyond your team boundaries
Protecting the team from outside pressure and disturbance
Influencing key players to secure resources
Questioning leadership conventions
Countering the myth of “Big L” leadership
Applying quiet leadership skills
HARNESSING THE POWER OF MOTIVATION AND PERFORMANCE MEASUREMENT
Building Team-Led Effectiveness
Analyzing the subtle forces of measurement
Measuring what matters
Building a positive psychological contract
Tuning measures to optimize results
Overcoming roadblocks to productivity
Anticipating and deflecting external pressures
Streamlining meetings to essential topics
FORGING YOUR ROLE AS A LEADER
Integrating management and leadership
Distinguishing the five components of effective leadership
Applying leadership in service delivery teams
Refining a powerful leadership approach
Coaching your team for enhanced performance
Building performance through emotionally intelligent leadership
Adopting a servant-leadership role
Making the team your primary customer
Enhancing individual and team capabilities
Enabling the team as a key leadership activity
ADAPTING YOUR LEADERSHIP ROLE TO ACCOMMODATE DIFFERENCE
Expanding your leadership perspective and capabilities
Adopting attitudes and expectations to enhance performance
Taking on the challenge of leadership excellence
Converting difference into team effectiveness
Appreciating the uniqueness of each team member
Capitalizing on the differences and diversity of your team
Pinpointing chokepoints in team dynamics
Modeling your team as a system
Optimizing system effectiveness
BUILDING AN ENVIRONMENT FOR PRODUCTIVE COMMUNICATION
The elements of successful communication
The causal link between climate, mood and productivity
Recognizing mutual communication styles
The dominance of emotion in communication and thought
Applying a diverse communication approach
Matching channels for communication clarity
Factoring in the impact of technology
Bridging differences across distance and culture
Managing for agreement and handling conflict
PLANNING YOUR TRANSITION TO SUCCESSFUL LEADERSHIP
Building your vision for your high-performing team
Matching your leadership strategies to your team realities
Managing reentry into the workplace
Setting performance milestones to evaluate your success
UPCOMING DATES
Apr 16 – 18, 2007 – Washington, DC (Reston, VA)
May 9 – 11, 2007 – Los Angeles
May 22 – 24, 2007 – Atlanta
May 23 – 25, 2007 – Ottawa
May 30 – Jun 1, 2007 – Toronto
May 30 – Jun 1, 2007 – Washington, DC (Crystal City, VA)
Jun 6 – 8, 2007 – N. New Jersey
Jun 18 – 20, 2007 – New York
Jun 27 – 29, 2007 – Philadelphia
Jul 25 – 27, 2007 – Washington, DC (Rockville, MD)
Ticket Now: US$ 2190 ONLY
For reservation / immediate assistance, please call: 1-800-THE-TREE (1-800-843-8733)

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